Privacy Policy
Preamble. This Privacy Policy describes how the company EBOOKIFY LLC, represented by Charlotte Maison ("we" or "the Data Controller") collects, uses and protects the personal data of users of the website EBOOKIFY (the "Users").
1. Data controller
The data controller is EBOOKIFY LLC, reachable at contact@ebookify.club.
2. Data we collect
We collect only the data strictly necessary to operate the Website and process your orders:
- identification data: name and email address;
- order data: purchase history and downloaded products;
- browsing data: language and currency preferences.
We never collect your banking data: this is collected and processed directly by our payment provider Stripe.
3. Purposes and legal bases
Your data is processed for the following purposes: (a) performance of the contract — delivery of digital products, sending order confirmations and download links; (b) customer relationship management — answering your support requests; (c) compliance with our legal obligations — bookkeeping and invoicing. These processing activities are based respectively on the performance of the contract and on our legal obligations.
4. Recipients of the data
Your data is only transmitted to the service providers strictly necessary to operate the Website: the hosting provider and the payment provider (Stripe). We never sell, rent or transfer your data to third parties for commercial purposes.
5. Cookies
The Website uses only functional cookies, necessary to remember your basket and your language and currency preferences. No advertising or tracking cookies are used.
6. Retention period
Order data is kept for the applicable legal accounting period. Other data is kept only for the time strictly necessary for the purposes for which it was collected, then deleted or anonymized.
7. Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, alteration or disclosure. All exchanges with the Website are encrypted via HTTPS.
8. International transfers
Your data is hosted within the European Union. Should a provider be established outside the European Union, we ensure that appropriate safeguards exist (standard contractual clauses) in accordance with the GDPR.
9. Your rights
In accordance with the GDPR, you have the following rights over your data: the right of access, rectification, erasure, restriction of processing, portability, and the right to object. You also have the right to define directives regarding the fate of your data after your death. To exercise these rights, contact us at contact@ebookify.club.
10. Complaints
If you believe your rights are not respected, you may lodge a complaint with the competent supervisory authority (in France, the Commission Nationale de l'Informatique et des Libertés — CNIL, www.cnil.fr).
11. Changes to this policy
We reserve the right to modify this Policy at any time. The applicable version is the one in force when you browse the Website.
12. Contact
For any question about this Policy, contact us at contact@ebookify.club.